Don’t Panic

If ever I heard a misinterpretation of the phrase “don’t panic” it’s now. Yet. People are. The cover of “The Hitchhiker’s Guide to the Universe” certainly claimed the same thing, even though that story line had more reason to induce Read More …

Relax But Be Flexible

When summer comes, many companies (and their team members) adjust their working hours. Clients and customers alike, are on vacation (on average about 10% of the summer weeks) and the resulting workload can be lighter. You can relax, but be Read More …

Schedules Falling Behind

During a season of transition and change, things happen that we can’t control. When the weather gets crummier, it is common to find schedules falling behind. The problem is, when you are booked, back to back in order to be Read More …

3 Easy Ways to Stop the Dialogue

There are typically 3 easy ways to stop the dialogue when two people disagree. One of them agrees with the other. One of them convinces the other that they should just agree to disagree. One of them stops talking to Read More …