Always Keep Learning
It is essential to always keep learning, no matter your age or your role in a situation. As a friend. As a parent. As a child. As a colleague. As a leader. There is something you don’t know, understand, or Read More …
Once a Day
If your system only e-mails your customers once a day with the update on their order status, you are probably missing out on the opportunities that would present themselves. Upsell in real time, same day. Schedule pick ups immediately. Get Read More …
Be Flexible and Understanding
Whether you are the customer or the business owner, you have to be flexible and understanding of the other. We don’t want things to be this way. We want it to be positive. We would prefer to enjoy the day. Read More …
Over The Hedge
When we were kids, if anything went over the hedge it was a problem. Not because the neighbors didn’t like us, or would be upset; it just interrupted the game. You had to go around to the front of the Read More …
What Do You Love More?
These days it seems to come down to what do you love more? Staying home and “safe” or getting out so that you don’t lose your mind? Supporting restaurants by making a reservation and waiting, even if it runs over Read More …
Make a Plan…
Just when you make a plan… and you think you have it all worked out. Things change. and you believe you’re doing something this fall. Things change. and you want to have hamburgers for dinner. Things change. Whether it is Read More …
Just Be Yourself
The best option for being sure that you can be consistent, is to just be yourself. If you try to “fake it till you make it”, you will probably get caught. If you really don’t like something (or someone) it Read More …
Ask Again
Sometimes, you have to just ask again. Just to be sure. To verify the answer. Checking in on status. Communicating and staying in touch. Today, we ask, “What do you want to do?” as if the decision is not (actually) Read More …
Solve A Problem
Right now, wherever you are, you can probably look around and help someone solve a problem. The questions are: Will they listen to your suggestion? Will it cost them time, energy, money or some other concession? And, probably the most Read More …
Movies You Watch
The movies you watch are nothing compared to the television series you succumb to when there’s nothing to do. I mean, there’s lots to do, but pulling weeds isn’t high on my list of fun things to do instead of Read More …