If you have ever spent any time judging book covers you know what I mean. They’re artful. They’re clever. They’re trendy. They’re attention getting. They’re good at what they do. They’re sometimes right. I’ve decided that the old ways of Read More …
First, you have to come up with the ideas, then search for the solution. The product. The gift. The real fix. Start with doodles. Jot down some notes. Connect the dots. Stretch your limits and think about things you haven’t Read More …
This may sound familiar, but the first time around something new, it might take a bit to learn it. How can you help them learn? Repeat the instructions again. Demonstrate while explaining each step. Give them the help guide. Show Read More …
What happens when things are out of stock? Customers … choose something else. buy everything but that item. change their mind. leave empty handed. complain to the person who can’t control it. ask for a discount. get mad. It isn’t Read More …
Follow your own advice. Don’t rush. Think clearly. Stay connected. Be focused. Have patience. Your own advice is always something you should listen to…you hope others (such as your kids) will take it, so be sure to set the example. Read More …
If you don’t understand the answer, or don’t get the info you need maybe ask a different way. It is easy to be misunderstood, or fail to communicate clearly. So, take the time to rethink the way you are talking Read More …
When you make a mistake, one that is avoidable, you may despair…especially if it has happened before. You think not again, berating yourself. ugh delayed, making everyone else wait missing out on something you wanted to do feeling dumb frustrated Read More …
When the cliched line fits, you just have to roll with it? say it again to reinforce it. roll your eyes? groan.. say it again with more emphasis and gusto. There are reasons why the cliched line fits, there is Read More …
There is so much information now that is readily available, there is actually an added difficulty in finding the right answer. Feeds and posts from independent contributors fill the pages and pages (bits and bytes.) Other complications can derail your Read More …
No matter what is done, sometimes it is still not enough. An apology without understanding what happened is insincere. Fixing the issue is really what is needed. Ask more, understand the problem. Find out the details. Offering to do something Read More …