Save Space
Be sure to save space and/or make room for others. Welcome them to the group. Ask more about them, get to know why they’re there. Two ears… one mouth. Remember and remind yourself. Of course, it is a two-way street, Read More …
Tag: hello
Humans Are Still Analog
In spite of the Internet of Things being able to update on a predetermined schedule, humans are still analog. Nothing digital about the fall time change…we are either awake way too early or tired also way too early. No matter Read More …
Not That Far
When you stop and think about it, there are many places not that far away but are really different. Language Slang (similar but different from just language) Food Service standards Laws and rules Spelling (also sorta different) Hobbies Landscape History Read More …
After All
After all that we have seen what do you think? A good ending. A good middle. A good beginning. Where would you place the ranking? I would like to think it is always a good beginning. We can take it Read More …
Unusually Large and Very Small
Tonight, the dichotomy of unusually large and very small was pointed out to us, with great distinction. The funny thing is that it wasn’t expected. Off script. Out of context. Not sure that would be approved. Not brand compliant. It Read More …
I Am Here
No matter what, I am here. Ready. To listen. To learn. To guide. To give feedback. To be a sounding board. To try. To just be there. To laugh. To be present. To teach. To cry. To be a part Read More …
Already Closed
Even when you are already closed, if you pick up the phone, the customer is more likely to call you again in the future. Of course, this does more than provide empathy for the customer, it gives you insight into Read More …
Just the Moon
Why are we here? It’s just the moon calling us. Go out Be inspired Take a breath Start dreaming Snap a pic Share So many reasons to smile, but tonight just the moon is on our mind. ~ Dawn aka Read More …
Please Wait
If you are asked to please wait…do so patiently. It often pays off. upgrade to first class fit into the schedule without an appointment a better table happy hour starting your favorite server When they ask nicely…please wait, it will Read More …
Your Mood
We can all tell a little bit from your mood and your voice, especially over the phone when you can’t see the person, ad yes, I am talking about the person filling a customer service role. The funny thing is Read More …