Notes and More Notes
Talk to them. Listen to them. Take notes, and more notes than you ever thought you should. Then, you can write a pitch, an e-mail, or website copy. Or, you can write a letter of recommendation along with an e-mail Read More …
Tag: time
Who’s Driving
Look around and figure out who’s driving… the conversation? (and choosing) the direction? the activities? the initiatives? An old saying goes “lead, follow or get out of the way”. Be certain if the person who is holding the keys knows Read More …
Make It Better
Whatever you have within your control to make it better, please… do. try. help. work at it. take the time. make the move. You have the power to make it better, but you have to take the initiative. ~ Dawn Read More …
Your Mood
We can all tell a little bit from your mood and your voice, especially over the phone when you can’t see the person, ad yes, I am talking about the person filling a customer service role. The funny thing is Read More …
Unrelated
Ever think of something completely unrelated, but thought that it was… There are many theories or superstitions on why things happen – between butterfly wings flapping and breaking a rule when you were eight then crossing your fingers behind your Read More …
Three Happy Things
Look around, it is time to find three happy things, or at least three things that will make you smile. The flower that bloomed. The child giggling. The lawn recently mowed, in perfect lines criss-crossing the yard. The newly ripe Read More …
Pleasantly Surprised
When you are pleasantly surprised… by a company, by a colleague, by an organization, by a casual friend – an acquaintance really – let’s not elevate them too high, by an institution, so much so that you may not even Read More …
Not Quite Right
When you think something is not quite right, trust yourself. Your gut. Your instincts. Your prior experience. Or, your friends who think something is weird. And…the material change of something that has always been there and now is gone. (There Read More …
Go Faster
Even if you go faster, you still won’t be able to get there on time… Once again, I was tempted to tweet to Amtrak who is (notoriously) optimistic about being able to make up time when they have train delays. Read More …
Keep Looking
You may not find what it is that you believe, but keep looking… It may feel like it is a waste of time; time that could be better spent. It may seem futile. Click. Search. Read. Repeat. It may take Read More …