Setting Expectations

When you call someone be sure you are setting expectations – and be clear.

Time needed

Things to do

What’s next

How they will feel

Ask if they have questions

Verify information shared

If you are setting expectations – take the time to share as much as you can. Make sure they know what to do now, tomorrow and after. As a nice gesture you can follow up, too. Check in on them and make sure everything is okay.

~ Dawn aka Hat Girl

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