When the company makes a format change, it is probably pretty annoying for a period of time.

It isn’t familiar, but you get used to it.

You don’t know how to navigate the site (check out Facebook recently?)

Things are out of order (ahem, grocery stores do this all the time!)

It looks different (new design and layout but the same great service from the same great people – “hi Jen!”)

It’s when the format change took away all of the good bits…like your favorite radio station – from the music to the morning DJ and the afternoon drive time theme. This is when you probably need to reconsider your options and not wait to figure it out. Time to move on and find a new place, rather than adapt.

~ Dawn aka Hat Girl