You and your brand – whether it is a retailer, a restaurant or a service provider – has done a great job…in every way possible. Now, you’ve got us:

• committed
• drooling for more
• addicted
• in the know
• following your every post (or tweet)

Let’s face it, we are either in love with you (not literally), or it’s a serious girl crush (probably more likely).

Now, the tough question is: “How are you going to keep us?”

• Don’t compromise.
• Don’t quit being superb.
• Don’t change your model.
• Don’t send us e-mail/messages/texts that make it look like you don’t know who we are or what we like about you.
• Don’t try to make us visit you every single day if your product, food, or service isn’t an “every day” purchase…
  • even with a coupon – especially when it is not applicable until we spend three times what we spent before.

So, sure, you’ve got us, what will you do now?

~ Dawn aka Hat Girl