Lost Hour
For more than 36 hours I didn’t realize I had a lost hour. It was not really lost, just hiding. In plain sight. From my point of view, this “lost hour” could have happened before, but hasn’t until today. Possible Read More …
Category: observations
Check and Double Check
It’s often said but more often ignored…check and double check to see if you have it right. Takes patience Takes humility Takes time, but not very much  When someone asks you, “are you sure?” and you confidently say “yes” Read More …
A Little Interest
It might be just enough, for you to show a little interest in someone for them to open up ad tell you their life story. Hi, nice shirt, what is that all about? Well… Let. Me. Tell. You. Two hours Read More …
A Fun Retail Game
When my husband and I were franchise owners, we had a fun retail game we used to play at our store – with our General Manager – and nephew. Some little silly thing today reminded me of this entertainment…a way Read More …
Similar But
This situation is similar but… Not entirely comparable to another one you’ve handled. So you might have to learn some new tricks (aka skills). Ask for advice Get the scoop Practice ahead of time Sure – it’s similar but not Read More …
Three Options
When you look into the choices, there are typically three options. Then, from there you have to choose. No decision is a choice (so that is four.) Add in some sub choices and then…voila! you have more. For example: Option Read More …
Wait A Beat
There are many reasons to just wait a beat. Musical emphasis is just the most obvious. Are you ready for what’s next? You really need to be ready for it… So the drummer pauses. The singer stops singing. A guitar Read More …
Right Place
You are in the right place. Even if it isn’t the right time. It might be that you need a little more practice. Or, perhaps training to be fully up to speed. Maybe people you can rely on are what’s Read More …
Always Remember
Today, in the spirit of 9 | 11 I suggest the phrase: always remember. (I know I wasn’t in charge and it’s not perfect, but a better statement perhaps than “never forget”). So, we visited a new (to us) memorial. Read More …
That’s It
Sometimes it just is simple. Nothing more. Nothing less. Hello. How are you? That’s it. That is all it takes to make someone’s day. Practice this. Hello. How are you? Really and truly mean it though. Then wait for their Read More …