Pre-Holiday Glitch
Can your business handle a pre-holiday glitch? Sometimes, size will allow you a small bit of grace from customers… in others your size will prevent a fix (you will just have to roll with it and hope for the best) Read More …
Tag: fix the problem
But Fixed
When they made a real, accidental mistake, but fixed it fast… they are a caring team. The business owner should be proud and know that they did something right. The perfect training. The dedication to creating a good culture. The Read More …