Prebook and Save
Sure, they say it all the time. Prebook and save… but is it really true that you will come out ahead? There is a risk. Both for the customer and the company. On the one hand, you are committing ahead Read More …
All Those Years Ago
When you look back, events that were all those years ago, you can remember the best things in life. Good friends. Falling in love. All the pictures. The places you traveled. Being together. Special events. Laughing together. We are so Read More …
Quick Turn
I heard the phrase quick turn ages ago and just embraced it. In my mind, this is not just for airline travel by the professionals. It can be used for nearly any instance when you need to spend a bit Read More …
Better Than Good
If something is better than good, is it the best? No. Probably not. (I mean, right?) It just means that you liked it. Solid performance. It was unexpected. It was improved from the last time. You would think about doing Read More …
You Probably Can’t Help It
There are (definitely) some things you do that are annoying and you (probably) can’t help it. You created habits that no one stopped. You lost patience and can’t deal with it anymore. You hit an age where you have higher Read More …
Say It
When you have thought through it, really gotten into the details and the pros, cons and weighing options you should say it. Start with a controlled debate. Set the rules. Outline the guidelines. Then again, sometimes the spur of the Read More …
The Insiders
Sure, it could be a movie reference (but it isn’t)…the people who know you. The ones who really choose to know you are the insiders. They are the ones who listen. The ones who lean in. The ones who get Read More …
Adjust and Correct
As you go, you may have to adjust and correct … the course. your timeline. the plan. your expectations. the dialogue. your communications. the basic tenets. your beliefs. Keep learning – adjust and correct as you go. It isn’t easy Read More …
Give It Back
You can give it back to the others around you. Love Care Sympathy Empathy Understanding It may be different than what you know but it doesn’t matter if you can’t give it back to them. ~ Dawn aka Hat Girl
Vague On Purpose
You may be vague on purpose… to determine positioning. to take more time to think. to plan your next move. to be the competitor that you know you are. to lay low and not garner any attention. If someone asks Read More …