Don’t Be Rude

General advice. Don’t be rude. Meeting new people. At work. In a restaurant. Buying clothes (selling clothes for that matter.) To your children. In life. Please, don’t be rude…just be polite. You were probably taught it as a kid, but Read More …

Maintain Patience

Working through a customer service issue it is not easy to maintain patience (is it?) No matter what side you’re on you have to maintain patience whether they are overly rude or excessively sweet…and hopefully able to find a resolution. Read More …

Fix It and Forget It

You can say, and you can even think, that fix it and forget it is a mantra. It can work for you. It can work for a lot of repairs. It can even work for other things that need “fixing”. Read More …

Those Magic Words

Trick or Treat and thank you are those magic words that make Halloween more fun for all…except the kids. (They really just want the candy, don’t they?) Really, though, they are good and they don’t have any problem saying those Read More …

Smell Good

Wow, you smell good. It is a super lovely compliment. One that is probably above so many others, including…. you look great did you lose weight thank you for your advice it was exactly what I needed you are good Read More …

A Big Thank You

Sometimes, the day just calls for a big thank you. Everything went well. People were happy. The food was amazing. The service was great. Everyone was polite. They went above and beyond. Everything on the list got done. To all Read More …