Already Closed

Even when you are already closed, if you pick up the phone, the customer is more likely to call you again in the future. Of course, this does more than provide empathy for the customer, it gives you insight into Read More …

Check In With Them

Just check in with them (your friends, family and yes, clients) every once in a while. Maybe your perspective is skewed. Maybe they are thinking something entirely different. Maybe they are too busy to talk and that is why you Read More …

Candy

Who doesn’t love candy? Kids. Adults. Halloween trick-or-treaters. It isn’t something you have to feel bad about. If…you normally: eat well exercise drink plenty of water and don’t indulge – all the time We all love candy. Some, more than Read More …