Not A Rail Against…
I just finished my Book Club book for this month. Who cares, you may say? Well, this one (like many) had an impact. While this book – A Gentleman in Moscow – and it’s overarching story is not a rail against Read More …
Tag: rule
The 5 Stages
The kids are in the other room talking about the 5 stages. Where do they learn this stuff? Denial Bargaining Anger Sadness Acceptance These can (apparently) apply to more than just grieving…they can apply to customer service – or at Read More …