It’s Still About Communication

Whenever things go wrong, most of the time it’s still about communication. Is that what they said, or is that what they meant to say? Is that what they told you, or what you heard? Is that what SIRI heard, Read More …

Not For You

Sometimes, you may get a call or a text that is not for you, instead, it was meant for someone else.  Maybe the person who used to have that phone number, or even simpler…it was dialed/entered in error. Oops. Sometimes Read More …

Know the Whole Story

It is always best to know the whole story before you react. In the age of e-mail, Facebook posts and text…it is easy to misinterpret someone’s simple communication. Years ago, before all of that existed, it was just a little Read More …

Good Trade

Since the moment in time when commerce started, making a good trade was always the goal.  It was the coming together of one person who had been working hard to catch or make something and then finding someone else offering Read More …

Prepare Your Rebuttal

Can you plan ahead and prepare your rebuttal in advance? You would certainly think you could; setting the presidential candidacy – and the debacle of a debate – aside for a moment. Are you prepared for any argument that may Read More …

Differing Opinions

Fun, isn’t it to hear differing opinions of the various personal care professionals you know? Starting with ideas, leading to beliefs and then…opinions. Strong ones. Everyone has their own backgrounds and history and experience that guides them to be the Read More …