Take The Call
For those of you (youngsters and elders alike) when it rings…take the call. You already know who is calling. It doesn’t have to take long. It may be a mystery but, you will probably be better off. Give it a Read More …
Tag: call
Call and Ask
In the world of online ordering, e-mail, app based reservations, sometimes, you just need to call and ask if there is an opening. Now, don’t get me wrong, I love technology that makes things faster, more efficient, takes up less Read More …
Setting Expectations
When you call someone be sure you are setting expectations – and be clear. Time needed Things to do What’s next How they will feel Ask if they have questions Verify information shared If you are setting expectations – take Read More …
Be There Any Way You Can
If the last 2 and a half years taught us anything, you just have to commit to be there any way you can. In person. Online. Via chat. Video call. On the phone. From outside the window. In spirit. Getting Read More …
Lost Connection
Do you remember way back when there were real analog telephones in your house? Before digital voice took over, and before everyone had a cell phone – if you had a lost connection, it was the end of the world. Read More …
Maybe You Should Call
Even when you are certain…maybe you should call. Mom and Dad. They probably would love to talk to you. Your kids, even if they don’t want to talk to you (this totally varies by age), so results may vary, but Read More …
The Phone
Sometimes, I think the phone is the bane of my existence…our existence. As humans. Maybe it is just a love-hate relationship. Or, a Stockholm syndrome in hiding. I thought it was just me. Formerly a girl…It was something that I Read More …
Maybe One
Businesses who long ago adopted an online shopping model vs. newly online have some amazing contrasts. Ok. Maybe one. The older, established online retailers may just have forgotten how to pick up the phone. I’m not sure how…but it has Read More …