Return the Call
Even if you aren’t the right person to answer the question or help the customer, return the call. Be professional Step in and take the message Be prompt Call back to acknowledge Be patient Say who you are and why Read More …
Never have we felt that we deserve or want or wish for more than this than in the year 2020. It’s true, though isn’t it? We do. We are better than this. We deserve it. We’ve been good. We’ve done Read More …
During a season of transition and change, things happen that we can’t control. When the weather gets crummier, it is common to find schedules falling behind. The problem is, when you are booked, back to back in order to be Read More …