Always Welcome

It is always a good sign when you see someone and they say you are always welcome. Obviously, clients and customers are usually that. Until they are not. I did, actually ask a customer to leave once. She made my Read More …

No Thank You

Being overly polite, or just normally polite, you will have to say “no thank you.” Usually said to a friendly, easy-going relative, by a child when offered broccoli, a second helping of soggy sweet potato fries…or, even almond cookies. I Read More …

Left Over Gift

Where did we last leave our discussion? Oh, yes, on old – aka legacy promotional – offers. Well, folks. What about left over gift cards? Not the ones that you bought to give to your kids, the ones that you Read More …

Go As You Are

No matter what the circumstances…it is best to go as you are. Right after work; yes, even in your work clothes. Better to show up than not go. Late to the vacation; yes, even if you forgot there might be Read More …

Summer and Cotton Candy

Summer and cotton candy just go together… Like: Hot dogs and baseball games Beer and pretzels Kids and mud puddles Swings and smiles Thunderstorms followed by rainbows Neighborhood walks and ice cream cones Family visits and happiness Vacation and beaches Read More …